Outbound campaigns that call by themselves.
Upload your list, write the script, press start. The AI calls every lead, qualifies them, books appointments straight into the calendar and logs every conversation in your CRM. You only see the closed deals.
Why AI outbound when auto-dialers already exist?
Classic predictive dialers just push calls — AI outbound has real conversations. Difference: your list gets qualified, not just processed.
Qualified lists, not spray-and-pray
The AI screens each lead first (industry, size, role), flags no-gos and only calls relevant contacts. You don't burn budget on the wrong targets.
Three-wave auto-redial
No answer? The AI retries automatically after 4 hours, 24 hours and 3 days — at different times of day. Connect rate climbs from 22% to 67%.
Bookings land directly in the calendar
When the lead is interested, the AI books straight into Google Calendar / Outlook. No "we'll be in touch" — the lead has their slot before they hang up.
Live dashboard per campaign
Conversion rate, average call duration, top objections, ROI. You see immediately which scripts work and which don't.
What MultiCall does
Full outbound machine — from list import to ROI report.
CSV, Excel, CRM sync
Upload or pull straight from the voiceOne CRM. Duplicate check, phone number validation (E.164), suppression list check, automatic tagging by industry/region.
- Up to 50,000 leads per campaign
- GeoIP-based time zone routing
- TPS / opt-in check vs. suppression list
Talk tracks without code
Describe the goal in 5 sentences — the AI writes the script, A/B variants, objection answers. Edit in the visual editor, no coding.
- 8 industry templates
- Objection handling: "too expensive", "no need"
- A/B testing with auto-winner selection
No more "voicemail = lost"
No connect → automatic retry after 4h / 24h / 72h at different times of day. Voicemail detection (no token use). Optional voicemail drop.
- Predictive pacing
- Local presence (matching area code)
- Calling-hours per region
Hot lead → instant transfer
On "yes I'm interested" the AI live-transfers in 3 seconds to your sales rep. Includes a brief: "Who's calling, what about, what we've learned so far".
- Round-robin in the team
- VIP escalation
- Voicemail fallback
Every call lands automatically
Structured note, sentiment, next action. Pipeline stage gets set. Follow-up task created automatically.
- Auto-tagging in CRM
- HubSpot / Pipedrive sync
- Webhook for your own systems
ROI per campaign, per script
Conversion funnel: calls → connected → interested → booked → won. Which scripts convert? Which times of day? Which industries?
- Export PDF / Excel
- Weekly email reports
- Live webhook for BI tools
voiceOne MultiCall vs. Aircall vs. Aloware
Honest comparison — we tell you where the competition is better.
| Feature | voiceOne MultiCall | Aircall | Aloware |
|---|---|---|---|
| Starting price | £29 plan + £0.10/min | £30/user + £0.03/min | $29/user + packages |
| Real AI conversation | Yes (Gemini Live) | No, dialer only | Yes, add-on |
| List import | CSV, Excel, CRM | CSV | CSV, HubSpot |
| Auto redial | 3 waves automatic | Manual or workflow | Predictive |
| AI appointment booking | Included | Not included | Via Calendly add-on |
| Voicemail detection | Included | Add-on | Included |
| UK local presence | Included | Add-on | US only |
| UK / EU data residency | Frankfurt, London option | EU optional | US only |
| English support | English & German | English | English |
| UK GDPR / PECR opt-in check | Included | Manual | TCPA US-focused |
As of 05/2026 — all prices per the vendors' public pricing pages. We refresh this table quarterly.
How customers run it
Three real outbound campaigns from our customer base.
Software reseller in Manchester
List of 4,200 IT leads at trade businesses. AI calls in 3 waves, checks ERP stack, probes pain points. On match: book with sales rep. Result: 312 qualified meetings in 6 weeks instead of 28 before.
Reactivating dormant clients
3,800 existing customers with no contact for >18 months. AI checks open policies, proposes review meeting. Result: 18% booking rate, 142 new review calls, 47 closed updates.
Regional switching campaign
2,500 households in 4 postcode areas. AI checks current supplier, calculates saving live on the call, books advisory slot or signs up directly. 23 direct sign-ups + 89 follow-up meetings.
Pay-per-call on top of the voiceOne plan
Plan an outbound campaign
30 minutes with our outbound consultant. We cover list quality, script strategy, expected conversion and setup.
Frequently asked questions
In B2B (calling presumed business interest) PECR allows calling, with respect to the TPS register and a soft opt-out. In B2C consent or a lawful basis is required. We screen every list automatically against the UK TPS and EU equivalents, and block numbers without documented opt-in for B2C. You are responsible for the lawful basis of your list — we provide technical safeguards, not legal advice.
Heavily depends on list quality, industry and script. Dormant customer reactivation: 15-25% booking rate. B2B cold outreach: 3-8%. B2C cold outreach (with opt-in): 8-15%. We share industry benchmarks in the kickoff call.
Yes. Within 2-4 seconds the AI knows whether a human or a voicemail answered. On voicemail: optionally leave a message (free, no conversation billed) or hang up. You only pay for real calls of 5 seconds or longer.
Yes. We book local numbers in every UK area code (020 London, 0161 Manchester, 0117 Bristol, etc.). The AI calls with the area code matching the lead's postcode — connect rates rise 60-80%. Cost: £4 per number per month.
The AI detects stop phrases, ends the call politely, adds the number to your personal suppression list and tags the lead "Do not call". That number never gets called again from any of your campaigns — also not by colleagues.
Upload list, 30-minute script briefing, AI generates and you approve. Typical: Day 1 setup, Day 2 test campaign with 50 leads, Day 3 full production. We handle local-presence numbers and GDPR setup.
At 5,000 leads, 35% connect rate, 90s avg duration = 1,750 conversations × 1.5 min × £0.10 = ~£262 in pure telephony. Plus £29/month plan. Plus £4 per local-presence number. Typical total £300-400 for a 5k campaign.
First campaign live in 48 hours.
No credit card needed, no setup fee. Full functionality including AI phone assistant.