voiceOne for hair salons
You with the scissors.voiceOne on the phone.
voiceOne answers calls when everyone in the salon has their hands full: appointment requests, changes, questions about services and opening hours. Afterwards the appointment is in the calendar, the confirmation goes out by SMS if you wish – and nobody has to pick up the phone with wet hands.
Hear what it sounds like: +49 951 16092950
Appointment: cut and colour
Example with invented data
An AI phone assistant answers a hair salon’s calls when nobody is free, for example during a cut, colour or consultation. It books appointments into free calendar slots, moves existing appointments, answers questions about services, products and opening hours using the knowledge the salon has stored, and sends a confirmation by SMS if you wish. With voiceOne, every call also ends up in the CRM as a contact with a summary.
As of · applies to the voiceOne brand
An example day at a hair salon with three chairs. The top row shows where you are, below it who calls and what voiceOne does with it. Tap a dot.
I would like an appointment for a cut and colour on Saturday.CalendarSMS
Do you have anything free today for a men’s cut?Calendar
I am afraid I have to move my appointment tomorrow.CalendarSMS
Which care products do you sell for curly hair?Knowledge
Can I book a trial appointment for my wedding hairstyle?TaskCRM
Are you open on Monday?Knowledge
Times, requests and place are invented. Only your own call log shows how many calls your business misses today – which is why we do not quote averages here.
With voiceOne the work does not end with the call. Afterwards the appointment is in the calendar, the caller is in the CRM with their request and a summary, and the confirmation goes out by SMS if you wish. If an appointment needs to be moved, the assistant finds a new free slot on the next call. Invoices can be created in the same system when needed; the accounts go to your tax advisor via DATEV export.
Yes. You forward your existing number to your voiceOne number, which you find in the application under Settings, Phone numbers. With Deutsche Telekom this works with *21*number#, with Vodafone and O2 with **21*number#; you switch forwarding off with #21# or ##21# respectively. With sipgate you set up forwarding under Settings, Routing. Alternatively you get a new number directly in voiceOne.
As of · Source: voiceOne user manual. The codes are set by your phone provider.
Services, opening hours, products – and how long each service takes.
Google, Outlook, CalDAV or eTermin – or the calendar in voiceOne.
Enter the code or use a new number. Guide in the help centre (German)
Call yourself, book an appointment and move it.
Yes. If a customer calls to move an appointment, it looks for a free slot in the calendar and enters the new appointment; a confirmation goes out by SMS if you wish.
Yes, if you wish by SMS straight after the booking. If the email address is known, a confirmation is also sent by email.
You connect Google, Outlook, CalDAV or eTermin or use the calendar in voiceOne. The assistant books into the slots that are free there.
Yes. You divert your existing number to the voiceOne number. Alternatively, you get a new number directly in voiceOne.
No. voiceOne is software you rent. On the phone, your AI assistant speaks, not one of our employees. You set it up yourself and keep the settings in your hands.
Call data is not used to train language or AI models. Audio files are deleted after 30 days, transcripts after 180 days. More under Data protection for the AI phone assistant.
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voiceOne. Your AI team.On the phone and in the office.