The AI Phone Assistant for Your Physiotherapy Practice
Focus on treatment while voiceOne coordinates appointments, clarifies inquiries, and relieves your team – 24/7.
Start Free Trial Now Benefits for PhysiosHow voiceOne Supports Your Physiotherapy Practice
24/7 Patient Availability
Accept calls even outside therapy hours, provide information, and enable appointment bookings.
Therapist Relief
Fewer phone interruptions during treatments. Your team focuses on the patients.
High Patient Satisfaction
No waiting queues, easy appointment scheduling for follow-up prescriptions or new treatments.
Automated Scheduling
Patients book appointments for physiotherapy, massage, etc., independently according to your rules – by phone or via our integrated online booking tool. Synchronization with your practice calendar.
Efficient Prescription Management
Acceptance of information on new prescriptions (doctor, diagnosis group) and clarification of questions regarding validity.
Customizable Practice Information
Define what information the AI should provide (e.g., about self-pay services, courses, items to bring).
Practice Software Integration
Connect voiceOne with your existing practice software and calendars for seamless processes.
Utilization Insights
Analyze when which therapy forms are in demand and optimize your therapist scheduling.
Typical Use Cases in Physiotherapy
Therapy Appointment Scheduling
Patients book initial or follow-up appointments for physiotherapy, manual therapy, lymphatic drainage, etc.
Prescription & Order Clarification
Capture prescription details, clarify questions about co-payments or prescription validity.
Info on Treatments & Courses
Automatic information about offered therapies, prevention courses, prices for self-payers, or available course spots.
Info on Appointment Preparation
Information on what patients should bring to their appointment (prescription, towel, comfortable clothing, medical reports, etc.).
How voiceOne Works - It's Simple
Set Up
Configure your AI assistant online in minutes. Set greetings, response options, and forwarding rules.
Incoming Call
A customer calls. Our AI answers the call with your custom greeting.
AI Interacts
The AI answers questions, records information, books appointments, or forwards the call if necessary.
Stay Informed
Receive notifications about calls, booked appointments, and important information via email or app.
Our Quality Promises
Software
Made in Germany
Software
Hosted in Germany
Optimized for
Speech Understanding (DE)
What our delighted customers say
"Since using voiceOne, our practice team is noticeably relieved. The phone no longer rings off the hook, and patients can still make appointments. Absolutely recommendable!"Dr. Anna Müller, Medical Practice SampleCity
"Setup was super easy and customer service was top-notch. We save enormous time scheduling appointments for our cosmetic studio."Sabine Schmidt, Beauty Lounge Frankfurt
"Finally, a solution that also works for craft businesses! Our customers always reach us, even when we are on the construction site."Markus Weber, Master Craftsman
Suitable packages for every need
Choose the plan that best suits your call volume and requirements.
Basic
- ✓ Basic AI functions
- ✓ 50 minutes / month
- ✓ then €0.29 / minute
- ✓ Call summaries
- ✓ Email support
Premium
- ✓ All Basic features
- ✓ 350 minutes / month
- ✓ then €0.29 / minute
- ✓ Advanced AI functions
- ✓ Phone support
Professional
- ✓ All Premium features
- ✓ 1200 minutes / month
- ✓ then €0.29 / minute
- ✓ Priority support
- ✓ Dedicated Account Manager
Enterprise
- ✓ All Professional features
- ✓ Custom minute allowance
- ✓ Dedicated Servers (optional)
- ✓ Custom integrations
- ✓ SLA
Optional Add-ons: PersonalAssistant & MultiCall
The PersonalAssistant automatically calls your contacts, conducts conversations, and handles important tasks – all on your behalf. MultiCall allows you to call an unreachable contact multiple times consecutively.
Frequently Asked Questions (FAQ) for Physiotherapy Practices
Can the assistant book appointments with specific therapists?
Yes, if you link the calendars of individual therapists, the AI can specifically search for and offer free appointments with the desired therapist, provided it's available and configured by you.
How does the AI handle prescription inquiries or questions about the order?
The AI can ask standardized questions (e.g., about the doctor, issue date, diagnosis group) and forward the information in a structured manner. It can also provide general information on validity or co-payments if you store this.
Can appointments for group courses (e.g., back exercises) also be booked?
Yes, you can also store courses with fixed times and participant limits. The AI can check for available spots and accept registrations.
What if a patient is unsure which treatment they need?
The AI can provide general information about your services. For an individual therapy recommendation, it can ask the patient to describe their issue in more detail (message to you) or indicate the need for an initial consultation.
Can the AI provide information on waiting times for a therapy spot?
You can give the AI general information about average waiting times. For daily or therapist-specific statements, direct inquiry at the practice is usually necessary, but the AI can record the request.
Does the system support the management of medical prescriptions (Heilmittelverordnungen)?
voiceOne can support the acceptance of prescription information and book appointments accordingly. The actual management, verification, and billing of prescriptions continue to be handled by your practice software.
Ready for more efficient practice organization?
Relieve your team and offer the best service. Test voiceOne now without obligation for your physiotherapy practice.
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