voiceOne for yoga studios

You on the mat.voiceOne on the phone.

The AI phone assistant for yoga studios

voiceOne answers calls while you teach: questions about the timetable, styles and trial classes, workshop bookings, callback requests. Afterwards the caller is in the CRM with their request, the trial class is in the calendar – and the class carries on without the phone ringing.

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Hear what it sounds like: +49 951 16092950

Summary · Call

Trial class request

Caller
New contact
Request
Beginner, looking for a gentle class
Agreed
Trial class Monday, 7:00 pm
Next
Confirmation sent by SMS
Contact createdAppointment enteredSMS sent

Example with invented data

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What does an AI phone assistant do in a yoga studio?

An AI phone assistant answers a yoga studio’s calls when nobody is free, for example during a class. It answers questions about the timetable, styles, levels and card terms using the knowledge the studio has stored, books trial classes into free slots and records workshop bookings as requests. With voiceOne, every call ends up in the CRM as a contact with a summary; quote, invoice and DATEV export run in the same system.

As of · applies to the voiceOne brand

01A day

What does a day on the phone with voiceOne look like?

An example day at a small yoga studio. The top row shows where you are, below it who calls and what voiceOne does with it. Tap a dot.

Tuesday · 6:30 to 20:30Call
  1. I have never done yoga. Which class is right for a beginner?Knowledge
    Answered from the class descriptions you have stored.
  2. Can I do a trial class next week?CalendarSMS
    Trial class entered for Monday, 7:00 pm, confirmation by SMS.
  3. Is there still a place in the workshop at the weekend?TaskCRM
    Booking request recorded, callback request for confirmation created as a task.
  4. How long is my ten-class card valid?Knowledge
    Answered from the card terms you have stored.
  5. Is the evening class on today?Knowledge
    Answered from the class timetable you have stored.
  6. I would like to talk about a class for our company.TaskCRM
    Contact and case created, callback request as a task.

Times, requests and place are invented. Only your own call log shows how many calls your studio misses today – which is why we do not quote averages here.

02From call to trial class

How does a call become a trial class?

With voiceOne the work does not end with the call. Afterwards the caller is in the CRM with their request and a summary, the trial class is in the calendar, and the confirmation goes out by SMS if you wish. You create quotes for company classes and invoices from the same case; the accounts go to your tax advisor via DATEV export.

  1. CallAnswering and information
  2. ContactCaller and request in the CRM
  3. Trial classin free slots in your calendar
  4. Quotefor example for company classes
  5. Invoicealso as e-invoice and XRechnung
  6. AccountingReceipts and DATEV export
03Setup

Can I keep my business number?

Yes. You forward your existing number to your voiceOne number, which you find in the application under Settings, Phone numbers. With Deutsche Telekom this works with *21*number#, with Vodafone and O2 with **21*number#; you switch forwarding off with #21# or ##21# respectively. With sipgate you set up forwarding under Settings, Routing. Alternatively you get a new number directly in voiceOne.

As of · Source: voiceOne user manual. The codes are set by your phone provider.

  1. Store your knowledge

    Timetable, styles, card terms – and which requests go to you.

  2. Connect your calendar

    Google, Outlook, CalDAV or eTermin – or the calendar in voiceOne.

  3. Forward your number

    Enter the code or use a new number. Guide in the help centre (German)

  4. Test call

    Call yourself and book a trial class.

04Questions

Frequently asked questions from yoga studios

Can the assistant book trial classes?

Yes. It books trial classes into the free slots of your calendar and sends a confirmation by SMS if you wish. If the email address is known, a confirmation is also sent by email.

Can the assistant allocate workshop places?

It records the booking request with name and callback number and creates a case in the CRM; a callback request is noted. You confirm whether a place is available.

Does voiceOne also write quotes and invoices?

Yes. You create quotes and invoices in voiceOne from the case and send them by email as PDF, invoices also as e-invoice and XRechnung. Dunning with reminder levels and DATEV export are included. The AI team can prepare quotes; nothing is sent before your approval.

Can I keep my business number?

Yes. You divert your existing number to the voiceOne number. Alternatively, you get a new number directly in voiceOne.

Is voiceOne a phone service staffed by people?

No. voiceOne is software you rent. On the phone, your AI assistant speaks, not one of our employees. You set it up yourself and keep the settings in your hands.

What happens to the call data?

Call data is not used to train language or AI models. Audio files are deleted after 30 days, transcripts after 180 days. More under Data protection for the AI phone assistant.

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voiceOne. Your AI team.On the phone and in the office.

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