The AI Phone Assistant for Your Restaurant
More time for your guests, less stress on the phone: voiceOne takes table reservations and orders, and answers questions – even during peak hours.
Start Free Trial Now Benefits for RestaurateursHow voiceOne Supports Your Restaurant
24/7 Reservation & Ordering
Accept table reservations or take-away orders anytime, even outside opening hours.
Relief for Your Service Staff
Reduce calls during service. Your team focuses on the guests on-site.
Satisfied Guests
No waiting queues for reservations, easy order taking, and quick answers to questions.
Automated Table Reservation
Guests reserve tables for a specific number of people and time. The AI checks availability (with calendar integration).
Take-Away Orders
Accept orders for take-away in a structured way, including dishes, special requests, and pickup time.
Info on Menu & Opening Hours
Automatic information about menus (including daily/weekly specials), opening hours, or special promotions.
Inquiries for Parties & Groups
Accept inquiries for birthday parties, corporate events, or larger group reservations.
POS/Reservation Tool Integration
Optional connection to your POS system or reservation tools (e.g., OpenTable, Resmio) for seamless workflows.
Typical Use Cases in the Restaurant
Table Reservation
Guests simply reserve a table via phone call for the desired date, time, and number of people.
Take-Away Orders
Customers order dishes from the menu for self-pickup and arrange a pickup time.
Info on Menu & Allergens
Automatic information about dishes, daily specials, or, upon request, about contained allergens (if stored).
Inquiries for Groups & Parties
Recording inquiries for reservations of larger groups, company parties, or private events.
How voiceOne Works - It's Simple
Set Up
Configure your AI assistant online in minutes. Set greetings, response options, and forwarding rules.
Incoming Call
A customer calls. Our AI answers the call with your custom greeting.
AI Interacts
The AI answers questions, records information, books tables, or forwards the call if necessary.
Stay Informed
Receive notifications about calls, booked tables, orders, and important information via email or app.
Our Quality Promises
Software
Made in Germany
Software
Hosted in Germany
Optimized for
Speech Understanding (DE)
What our delighted customers say
"Since using voiceOne, our reservation process is much smoother, especially during peak times. Fewer missed calls, happier guests!"Maria Rossi, Ristorante Bella Italia
"Take-away orders are now handled flawlessly by the AI. Our kitchen staff gets clear instructions, and customers appreciate the easy process."Chen Wei, Golden Dragon Restaurant
"The AI answers standard questions about opening hours and the menu perfectly. This frees up our staff to focus entirely on the guests in the restaurant."Paul Dubois, Le Bistro Charmant
Suitable packages for every need
Choose the plan that best suits your call volume and requirements.
Basic
- ✓ Basic AI functions
- ✓ 50 minutes / month
- ✓ then €0.29 / minute
- ✓ Reservation/Order summaries
- ✓ Email support
Premium
- ✓ All Basic features
- ✓ 350 minutes / month
- ✓ then €0.29 / minute
- ✓ Advanced AI functions
- ✓ Calendar/POS Integration Option
- ✓ Phone support
Professional
- ✓ All Premium features
- ✓ 1200 minutes / month
- ✓ then €0.29 / minute
- ✓ Priority support
- ✓ Dedicated Account Manager
Enterprise
- ✓ All Professional features
- ✓ Custom minute allowance
- ✓ Dedicated Servers (optional)
- ✓ Custom integrations
- ✓ SLA
Optional Erweiterungen: PersonalAssistant & MultiCall
Der PersonalAssistant ruft Ihre Kontakte automatisch an, führt Gespräche und erledigt wichtige Aufgaben – alles in Ihrem Namen. MultiCall ermöglicht es, einen nicht erreichten Kontakt mehrfach hintereinander anzurufen.
Frequently Asked Questions (FAQ) for Restaurants
Can the AI check current table availability?
Yes, when connected to your reservation system or a maintained online calendar, the AI can check in real-time if tables are available for the requested time and party size.
How are phone orders for take-away transmitted?
You receive the order details (dishes, special requests, name, pickup time) via email or optionally directly to your POS system or a receipt printer in the kitchen.
Can the assistant answer questions about allergens or vegetarian/vegan options?
Yes, you can store information about allergens or special dietary options per dish, which the AI provides upon request.
What happens with last-minute reservation changes or cancellations?
The AI can accept changes or cancellations and (with integration) release the table in the system again or send a message for manual adjustment.
Can I also provide information about daily specials or changing offers?
Yes, you can easily maintain daily or weekly specials via the web interface, so the AI can always provide current information.
Is the system also worthwhile for smaller restaurants or cafes?
Absolutely. Especially when staff are heavily involved in service, voiceOne ensures that no reservation or order is lost and callers don't end up on hold.
Ready for fuller tables & more relaxed service?
Optimize your reservation and order taking. Test voiceOne now without obligation.
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