The AI Phone Assistant for Your Gym
More time for member support, less for phone calls: voiceOne answers questions, takes course bookings, and schedules trial sessions – 24/7.
Start Free Trial Now Benefits for Your StudioHow voiceOne Supports Your Gym
24/7 Availability
Answer inquiries about memberships, courses, or opening hours even outside service times.
Relief for Your Team
Fewer interruptions at the front desk due to calls. More time for member support and administrative tasks.
Satisfied Members & Prospects
Quick answers to FAQs, easy course registration, or scheduling a trial session without waiting.
Course & Trial Session Booking
Members sign up for courses, prospects schedule trial sessions – directly via phone or online.
Info on Rates & Courses
Automatic information about membership options, course schedules, trainer availability, or studio equipment.
Management of Member Inquiries
Recording requests regarding contract changes, pauses, or cancellations for further processing.
Integration with Member Management
Optional connection to your member management software for seamless processes (e.g., course bookings).
Course Utilization Analysis
Gain insights into which courses are particularly popular or when demand is high.
Typical Use Cases in the Gym
Rate & Membership Info
Prospects automatically receive information about different membership models, prices, and contract durations.
Scheduling Trial Sessions
Potential new members can easily schedule an appointment for a non-binding trial session.
Registration for Fitness Courses
Members can sign up for available spots in yoga, Zumba, spinning, or other classes.
Information on Opening Hours & Course Schedule
Automatic information about regular and holiday opening hours as well as the current course schedule.
Calculate Your Savings Potential for Your Gym
How voiceOne Works - It's Simple
Set Up
Configure your AI assistant online in minutes. Set greetings, response options, and forwarding rules.
Incoming Call
A customer calls. Our AI answers the call with your custom greeting.
AI Interacts
The AI answers questions, records information, books appointments/classes, or forwards the call if necessary.
Stay Informed
Receive notifications about calls, booked sessions/classes, and important information via email or app.
Our Quality Promises
Software
Made in Germany
Software
Hosted in Germany
Optimized for
Speech Understanding (DE)
What our delighted customers say
"Booking trial sessions is so much easier now. voiceOne handles the scheduling perfectly, freeing up our staff at the front desk."David Miller, Fitness First Studio
"Members love being able to book classes 24/7 over the phone. It reduced calls during peak hours significantly."Laura Schmidt, Urban Gym Center
"Answering questions about membership options and opening hours is now fully automated. A great time-saver for our team!"Mark Johnson, Powerhouse Fitness
Suitable packages for every need
Choose the plan that best suits your call volume and requirements.
Basic
- ✓ Basic AI functions
- ✓ 50 minutes / month
- ✓ then €0.29 / minute
- ✓ Call/Booking summaries
- ✓ Email support
Premium
- ✓ All Basic features
- ✓ 350 minutes / month
- ✓ then €0.29 / minute
- ✓ Advanced AI functions
- ✓ Member Software Integration Option
- ✓ Phone support
Professional
- ✓ All Premium features
- ✓ 1200 minutes / month
- ✓ then €0.29 / minute
- ✓ Priority support
- ✓ Dedicated Account Manager
Enterprise
- ✓ All Professional features
- ✓ Custom minute allowance
- ✓ Dedicated Servers (optional)
- ✓ Custom integrations
- ✓ SLA
Frequently Asked Questions (FAQ) for Gyms
Can the AI check free spots in courses and register bookings directly?
Yes, when connected to your course management or calendar software, the AI can check current occupancy and record registrations directly if spots are available.
How does scheduling trial session appointments work?
You can define fixed time slots for trial sessions. The AI offers these to prospects and enters the agreed appointment into your calendar.
Can the assistant also answer questions about specific equipment or training areas?
You can store general information about the equipment (e.g., "Do you have a free weights area?", "Is there a sauna?"), which the AI can answer. On-site staff are responsible for detailed equipment instruction.
How are inquiries about contract changes or cancellations handled?
The AI can record these requests structurally (member number, concern) and forward them to your administrative team for processing. It can also point out necessary written form requirements.
Can I provide different information for members and prospects?
Yes, through initial questions (e.g., "Are you already a member?"), the AI can differentiate and offer specifically targeted information or options.
What happens if a course is cancelled at short notice?
You can store current information (e.g., course cancellations) in the AI so callers are informed directly. With existing integration, participants could also be notified proactively (optional).
Ready to focus more on training?
Optimize your member management and offer top service. Test voiceOne now without obligation.
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