voiceOne for dance schools

You on the dance floor.voiceOne on the phone.

The AI phone assistant for dance schools

voiceOne answers calls while you teach: questions about courses and dates, bookings for couples and children, enquiries about dance evenings. Afterwards the caller is in the CRM with their request, the trial lesson is in the calendar – and the class carries on without interruption.

Start free trial Free initial phase. For businesses.

Hear what it sounds like: +49 951 16092950

Summary · Call

Wedding dance enquiry

Caller
New contact, couple
Request
Want to learn a first dance before the wedding
Agreed
Introductory lesson Saturday, 2:00 pm
Next
Confirmation sent by SMS
Contact createdAppointment enteredSMS sent

Example with invented data

00In short

What does an AI phone assistant do in a dance school?

An AI phone assistant answers a dance school’s calls when nobody is free, for example during afternoon and evening classes. It answers questions about courses, styles, age groups and dates using the knowledge the school has stored, books trial lessons into free slots and records bookings and enquiries about dance evenings as requests. With voiceOne, every call ends up in the CRM as a contact with a summary; quote, invoice and DATEV export run in the same system.

As of · applies to the voiceOne brand

01A day

What does a day on the phone with voiceOne look like?

An example day at a dance school with children’s and couples’ classes. The top row shows where you are, below it who calls and what voiceOne does with it. Tap a dot.

Tuesday · 6:30 to 20:30Call
  1. From what age can our daughter start with you?Knowledge
    Answered from the class details you have stored.
  2. When does the next beginners’ course for couples start?Knowledge
    Answered from the course timetable you have stored.
  3. Are there still places for the dance evening on Saturday?TaskCRM
    Request with number of people recorded, callback request created as a task.
  4. My son cannot make it to class today. Could you pass that on?CRM
    Filed as a note on the contact, summary to you.
  5. We are getting married in June and want to learn a first dance.CalendarSMS
    Introductory lesson entered for Saturday, 2:00 pm, confirmation by SMS.
  6. Can I just drop in for a taster?Calendar
    Trial lesson in the Thursday class at 8:00 pm booked.

Times, requests and place are invented. Only your own call log shows how many calls your dance school misses today – which is why we do not quote averages here.

02From call to booking

How does a call become a course booking?

With voiceOne the work does not end with the call. Afterwards the caller is in the CRM with their request and a summary, the trial lesson is in the calendar, and the confirmation goes out by SMS if you wish. You create quotes for private lessons and invoices from the same case; the accounts go to your tax advisor via DATEV export.

  1. CallAnswering and information
  2. ContactCaller and request in the CRM
  3. Trial lessonin free slots in your calendar
  4. Quotefor example for private lessons
  5. Invoicealso as e-invoice and XRechnung
  6. AccountingReceipts and DATEV export
03Setup

Can I keep my business number?

Yes. You forward your existing number to your voiceOne number, which you find in the application under Settings, Phone numbers. With Deutsche Telekom this works with *21*number#, with Vodafone and O2 with **21*number#; you switch forwarding off with #21# or ##21# respectively. With sipgate you set up forwarding under Settings, Routing. Alternatively you get a new number directly in voiceOne.

As of · Source: voiceOne user manual. The codes are set by your phone provider.

  1. Store your knowledge

    Courses, age groups, dates, dance evenings – and which requests go to you.

  2. Connect your calendar

    Google, Outlook, CalDAV or eTermin – or the calendar in voiceOne.

  3. Forward your number

    Enter the code or use a new number. Guide in the help centre (German)

  4. Test call

    Call yourself and book a trial lesson.

04Questions

Frequently asked questions from dance schools

Can the assistant book trial lessons?

Yes. It books trial lessons into the free slots of your calendar and sends a confirmation by SMS if you wish. If the email address is known, a confirmation is also sent by email.

Can the assistant pass on messages to the teachers?

It records the message and files it as a note on the contact in the CRM; after the call a summary goes to you. Anything urgent it forwards to a defined number according to your rule.

Does voiceOne also write quotes and invoices?

Yes. You create quotes and invoices in voiceOne from the case and send them by email as PDF, invoices also as e-invoice and XRechnung. Dunning with reminder levels and DATEV export are included. The AI team can prepare quotes; nothing is sent before your approval.

Can I keep my business number?

Yes. You divert your existing number to the voiceOne number. Alternatively, you get a new number directly in voiceOne.

Is voiceOne a phone service staffed by people?

No. voiceOne is software you rent. On the phone, your AI assistant speaks, not one of our employees. You set it up yourself and keep the settings in your hands.

What happens to the call data?

Call data is not used to train language or AI models. Audio files are deleted after 30 days, transcripts after 180 days. More under Data protection for the AI phone assistant.

Change to

voiceOne. Your AI team.On the phone and in the office.

Start free trial Free initial phase. For businesses.
Next stop00In short