Automation that starts at the phone call.
When the phone rings, your business wants something — an email to the customer, a task in your project tool, a Slack ping for the team, an order in the shop system. voiceOne connects 400+ tools through n8n as embedded engine. No code, no second subscription.
Why an automation stack that starts at the phone?
Zapier starts at an email, Make at a form submit. But 80% of the SMB world starts at the phone — and no automation tool can do that. voiceOne can.
Phone call as trigger
Inbound call, voicemail, AI intent detection ("appointment", "complaint", "cancel") → starts workflow. No Zapier trigger in the world can do this.
400+ tools out-of-the-box
Google Workspace, Microsoft 365, HubSpot, Salesforce, Pipedrive, Notion, Slack, Discord, Stripe, Shopify, WooCommerce — all in. Custom HTTP / REST endpoints for internal tools.
Visual editor, no code
Drag & drop editor (n8n Community Edition embedded). If you understand Excel formulas, you can build workflows. Code nodes optional for complex logic.
1,000 executions/month included
Zapier from 1,000 tasks: £24/mo. Make from 1,000 ops: £13/mo. voiceOne: 1,000 executions in the £29 plan. More from £0.01/execution.
What you can build
Six typical workflows from our customer base — all no-code, built in under 1 hour.
Lead lands clean
New caller → AI captures intent → contact created in CRM → confirmation email → Slack ping for team → HubSpot deal "New" → calendar slot prepared.
- Live in 18 minutes
- Sets pipeline stage automatically
- Geo-routing by postcode
24h before by SMS
Appointment in calendar → 24h SMS via Twilio → 2h push notification → no response = AI call-back → automatic reschedule.
- Industry templates
- SMS + WhatsApp + email
- Self-service rescheduling
E-commerce full path
Caller orders by phone → AI checks stock via Shopify API → creates order → Stripe payment link by SMS → shipping label DHL/Royal Mail → tracking email.
- Shopify / WooCommerce / Magento
- Stripe / PayPal / Klarna
- Royal Mail / DPD / DHL / Hermes
Hot lead → right rep
Call with buying intent → AI checks postcode, industry, volume → routes to matching sales rep → creates appointment in their calendar → sends briefing PDF.
- Round-robin in team
- Skill-based routing
- VIP escalation
Issue does not escalate
Call with negative sentiment → AI opens ticket in Jira/Linear/Notion → Slack alert to customer success → manager email on top accounts → call-back appointment within 4h.
- Sentiment detection
- Escalation matrix
- SLA tracking
From call to Xero
Supplier calls "I delivered material" → AI asks for delivery note → creates receipt in voiceOne → photo via app later → Xero sync nightly.
- Xero / Sage sync
- AP code suggestion
- Accountant notification
voiceOne vs. Zapier vs. Make
Honest comparison. Zapier and Make are pure automation — we are automation + telephony + CRM in one.
| Feature | voiceOne | Zapier | Make |
|---|---|---|---|
| Starting price | £29/month (with voiceOne) | £24/mo (1,000 tasks) | £13/mo (1,000 ops) |
| Phone call as trigger | Yes (USP) | No | No |
| Connectors | 400+ via n8n | 7,000+ | 2,000+ |
| Workflow editor | n8n visual | Visual | Visual (very mature) |
| Code nodes | JavaScript / Python | Code (Pro+) | Code |
| Self-hosting | On-premises option | Cloud-only | Cloud-only |
| Webhook in/out | Included | Included | Included |
| Telephony + CRM included | Full stack | No | No |
| Free tier | 14-day trial | 100 tasks/mo | 1,000 ops/mo |
| Connector breadth | Solid | Huge | Very large |
As of 05/2026 — all prices per the vendors' public pricing pages. We refresh quarterly.
How customers run it
Three real automations our customers run through voiceOne.
Pet shop in Leeds
Returning customers order by phone. AI checks last order in Shopify, proposes the same basket, generates the order, sends Stripe payment link by SMS. 89% close-rate on the call. Before: 2 days processing time.
GP in Bristol
Patient calls for repeat prescription → AI checks EMIS whether last script is >3 months old → if OK: prescription request in EMIS, call pharmacy, SMS to patient with collection slot.
SaaS vendor in London
Web form lead → 30-min auto-call by AI → on match: Calendly demo slot → Slack ping → HubSpot stage "Demo booked" → briefing PDF to AE. Form-to-demo conversion went from 12% to 47%.
Fully included in the voiceOne plan
Book a workflow consultation
30 minutes with our automation consultant. We map 3 use cases for your industry and show one live.
Frequently asked questions
Three reasons: (1) Self-hosting option — Zapier is cloud-only, n8n can run on your side, important for regulated industries. (2) Price — Zapier charges per task, we bundle 1,000 executions in the £29. (3) Open-source core — you can step into your own n8n workflows and export them, no lock-in.
Very complex. Conditional branches, loops, code nodes (JavaScript / Python), sub-workflows, wait nodes (e.g. "wait 24h then execute"). Largest customer workflow so far: 47 nodes with 9 conditions. Ran stable for 4 months.
Pay-per-execution from £0.01 — so 10,000 executions/month = £100. Compare Zapier Team plan: 50,000 tasks = £499/month. We publish your execution stats in the dashboard for the first 3 months so you can plan.
Yes. HTTP request node with OAuth, bearer token, API key, basic auth. Webhook triggers inbound. Sub-workflows as internal APIs. If your tool has a REST or GraphQL API, it works.
n8n runs on our server in Frankfurt (Hetzner). Data is not forwarded to n8n.io or third parties. For on-premises customers: dedicated instance on your side. UK GDPR Art. 28 data processing agreement.
No for 80% of workflows. Drag & drop, templates for 30 standard workflows, variables via click-and-select. For complex logic (loops, custom transformations) JavaScript snippets are possible but optional.
Yes — manually. In the first consultation hour we audit your top-5 Zapier zaps and rewrite them in n8n. No automatic import (technically not possible), but typically 30 minutes per workflow.
Your first 3 workflows in an hour.
No credit card needed, no setup fee. Full functionality including AI phone assistant.