AI phone assistant for law firms
voiceOne handles your front desk: client calls are answered 24/7, initial consultations are scheduled, clients are identified via file number, opposing parties are recorded in a structured way. While you are negotiating, in court or in meetings, you no longer lose any mandates. Compliant with §203 StGB and §43a BRAO, from 29€/month.
Why an AI phone assistant for your law firm?
Between court dates, negotiations and filing deadlines, the phone rings — a potential new client is waiting for an initial consultation, an existing client has an urgent question about the status of their case. Your assistant cannot take dictation and run the front desk at the same time. voiceOne closes this gap: client calls are answered around the clock, initial consultations are scheduled right away, clients are identified via file number, and technical questions are passed on in a structured way to the responsible lawyer. Your firm stays reachable — even when nobody can pick up the phone.
Your advantages with voiceOne in your law firm
24/7 availability
Even during negotiations, in court or after hours — clients and prospects can reach your firm.
Initial consultation booking
New clients book appointments for legal advice directly in the calendar of the responsible lawyer, including assignment by practice area.
File number check
Existing clients are identified via file number or name — immediate and correct assignment to the case handler.
Conflict check preparation
For new mandates, the assistant asks for the opposing party and practice area — a structured basis for your conflict check under §43a BRAO.
Callback request with case details
Technical questions are recorded in a structured way: client, subject, file number, urgency — no legal advice is given.
Deadline alerts
Deadlines to appeal, objection deadlines, summons — the assistant flags time-critical calls as urgent.
Assignment by practice area
Family law, employment law, criminal law, traffic law — the assistant assigns enquiries to the right specialist lawyer.
Court day buffer
On hearing days, voiceOne takes over the entire front desk — no lost new mandates when the office is empty.
Typical call situations in your law firm
Book an initial consultation
A new client seeks advice in employment law — the assistant asks for practice area, urgency and opposing party and schedules an appointment with the specialist lawyer.
Case status
An existing client with a file number asks for an update — the callback request including file number is sent to the responsible case handler.
Urgent deadline
A client has received a decision and an appeal deadline is running — the call is marked as urgent and you are notified immediately.
Call from the opposing side
Opposing counsel or an authority calls — the assistant recognises the context, structures the message and forwards it to the case handler.
Calculate your time savings
Find out how much time your team can save with voiceOne.
Estimate based on your inputs. Actual savings may vary.
How voiceOne works in practice
Set up in 15 minutes
Configure opening hours, practice areas, case handlers and deadline triggers online — no IT integration required.
Client calls
voiceOne answers using your firm name and the formal address your clients expect.
AI handles the enquiry
Schedule appointments, check file numbers, log callback requests with case details — everything structured, no legal advice.
You are informed
Appointments appear in the calendar, callback requests land in your inbox, urgent calls are highlighted via SMS, and you receive a full daily report in the evening.
Our quality commitments
Software
Hosting
§203 StGBFrequently asked questions
Test voiceOne for your law firm now
14 days free, no credit card required, ready to use in 15 minutes.