The AI phone assistant for the real estate industry
More time for your properties and clients: voiceOne manages enquiries from tenants & prospects, arranges viewings and relieves your team – 24/7.
How voiceOne supports your property management / estate agency
Be always reachable for tenants, owners and prospects – even outside office hours.
Your benefits with voiceOne
24/7 availability
Be always reachable for tenants, owners and prospects – even outside office hours.
Team relief
Reduce call volume for routine enquiries. Your team focuses on complex matters and core tasks.
Better service
Fast answers to standard questions (e.g. about properties, office hours) and easy scheduling of viewings.
Automated scheduling
Prospects can book viewing appointments themselves, based on free slots in your calendar – by phone or online.
Efficient damage reporting
Structured capture of damage reports from tenants (type of damage, contact details, availability).
Call pre-qualification
Route calls specifically (e.g. rental prospect, owner, tenant reporting damage) or take messages.
CRM & software integration
Optionally connect voiceOne with your real estate software or CRM systems for seamless data transfer.
Analysis of enquiries
Gain insights into call times, common questions or demand for specific property types.
Typical use cases in real estate
Scheduling viewing appointments
Prospects book available viewing appointments for rental or sale properties directly by phone or online.
Enquiries about available properties
Automatic information about currently available flats or houses, rental prices, purchase prices or features.
Capturing damage reports
Tenants report damage (e.g. heating failure, water damage) in a structured way and outside office hours.
Info on the application process
Answering questions about required documents (proof of income, references) or the rental / purchase process.
Calculate your time savings
Find out how much time your team can save with voiceOne.
Estimate based on your inputs. Actual savings may vary.
How voiceOne works
Set up
Configure your AI assistant online in just a few minutes. Define greetings, answer options and routing rules.
Incoming call
A customer calls. Our AI answers with your custom greeting.
The AI interacts
The AI answers questions, captures information, books appointments or forwards the call when needed.
You stay informed
You get notified about calls, booked appointments and key information by email or in the app.
Our quality promises
What our customers say
"Since we started using voiceOne, our team is noticeably relieved. The phone no longer rings off the hook, and customers can still book appointments. Absolutely recommended!"
"Setup was super easy and the customer service is top. We save an enormous amount of time on scheduling."
"Finally a solution that works for our agency too! Our clients always reach us, even outside office hours."
Frequently asked questions
Ready for more efficient property management?
Optimise your availability and relieve your team. Try voiceOne now with no obligation.