The AI Phone Assistant for Your Delivery Service
Efficient order taking and satisfied customers: voiceOne takes orders, answers status questions, and relieves your team – even during peak hours.
How voiceOne Improves Your Delivery Service
Take orders anytime, even when your business is closed or all lines are busy.
Your benefits with voiceOne
24/7 Order Taking
Take orders anytime, even when your business is closed or all lines are busy.
Increased Efficiency
Reduce manual data entry and phone calls. Your team can focus on preparation, packing, and delivery.
Happier Customers
No waiting queues for orders, quick information on delivery status or offers.
Structured Order Intake
Capture orders (e.g., dishes, quantities, special requests, address) completely and accurately.
Delivery Status Inquiry
Customers can automatically inquire about the status of their delivery (integration with delivery software helpful).
Info on Offers & Delivery Area
Automatic information about menus, current offers, delivery times, or the covered delivery area.
POS/Shop System Integration
Optional connection to your POS system or ordering software for direct transfer of orders.
Order Behavior Analysis
Gain insights into which dishes or products are ordered most frequently and when.
Typical Use Cases for Delivery Services
Telephone Order Taking (Food)
Customers order pizzas, burgers, sushi, etc. by phone, the AI records all details (dish, size, extras, address).
Inquiries for Parcel/Courier Services
Recording pickup orders, questions about shipping costs, delivery times, or tracking.
Delivery Status Inquiry
Customers can inquire about the whereabouts of their order or the expected delivery time.
Info on Delivery Area & Times
Automatic information on whether an address is within the delivery area and during which times delivery is available.
Calculate your time savings
Find out how much time your team can save with voiceOne.
Estimate based on your inputs. Actual savings may vary.
How voiceOne works
Set Up
Configure your AI assistant online in minutes. Define greetings, response options, and forwarding rules.
Incoming Call
A customer calls. Our AI answers the call with your custom greeting.
AI Interacts
The AI answers questions, takes orders, records information, or forwards the call if necessary.
Stay Informed
You receive notifications about calls, placed orders, and important information via email or app.
Our quality promises
What our customers say
„Since using voiceOne, our practice team is noticeably relieved. The phone no longer rings off the hook, and patients can still make appointments. Absolutely recommended!"
„Setup was super easy and customer service was top-notch. We save enormous time scheduling appointments for our cosmetic studio."
„Finally a solution that also works for craft businesses! Our customers always reach us, even when we are on the construction site."
Frequently asked questions
Ready for Smooth Orders & Satisfied Customers?
Optimize your delivery service and relieve your team. Test voiceOne now without obligation.