The AI Phone Assistant for Your Medical Practice
More time for your patients, less stress on the phone: voiceOne organizes appointments, prescription requests, and relieves your practice team – around the clock.
How voiceOne Relieves Your Practice
Be reachable even outside of office hours. Call answering, information & appointment options around the clock.
Your benefits with voiceOne
24/7 Patient Availability
Be reachable even outside of office hours. Call answering, information & appointment options around the clock.
Medical Assistant Relief & Efficiency
Reduce interruptions. Your team can focus on patients in the practice while voiceOne manages calls.
More Satisfied Patients
No waiting queues, immediate answers to standard questions, and easy appointment booking – for optimal patient service.
Automated Appointment Scheduling
Patients book appointments independently according to your rules – by phone or via our integrated online booking tool. Appointments are synchronized directly with your practice calendar.
Intelligent Call Prioritization
Identify and forward important requests (e.g., emergencies based on keywords), handle routine requests automatically.
Customizable to Your Workflows
Define individual announcements, questions for prescription requests, or specific information for your patients.
PMS & Calendar Integration
Connect voiceOne with common practice management systems (PMS/EHR) and calendars for seamless processes.
Valuable Practice Insights
Analyze call volume, frequent requests (e.g., prescription refills), and peak times to optimize your practice operations.
Typical Use Cases in Your Practice
Automated Appointment Scheduling
Patients can book appointments for consultations, vaccinations, or check-ups around the clock, based on your calendar specifications.
Prescription & Referral Requests
voiceOne takes requests for repeat prescriptions or referrals in a structured manner and forwards them to your team for review.
Answering Frequent Questions
Automatically inform callers about office hours, vacation coverage, directions, or required documents.
Pre-qualification & Emergency Detection
Forward urgent calls directly based on keywords and capture all necessary information for callbacks.
Calculate your time savings
Find out how much time your team can save with voiceOne.
Estimate based on your inputs. Actual savings may vary.
How voiceOne works
Set Up
Configure your AI assistant online in minutes. Define greetings, response options, and forwarding rules.
Call Received
A customer calls. Our AI answers the call with your custom greeting.
AI Interacts
The AI answers questions, records information, books appointments, or forwards the call if necessary.
You Stay Informed
Receive notifications about calls, booked appointments, and important information via email or app.
Our quality promises
Software
Software
Optimized forWhat our customers say
„Since using voiceOne, our practice team is noticeably relieved. The phone doesn't ring off the hook anymore, yet patients can still make appointments. Absolutely recommendable!"
„Setup was super easy and customer service was top-notch. We save a huge amount of time scheduling appointments for our cosmetic studio."
„Finally, a solution that also works for craft businesses! Our customers can always reach us, even when we are on the construction site."
Frequently asked questions
Ready for Effortless Availability?
Increase your efficiency and customer satisfaction. Test voiceOne now without obligation.