voiceOne for event venues
You at the set-up.voiceOne on the phone.
voiceOne answers calls while you look after an event: enquiries for weddings, company parties and seminars, questions about rooms and equipment, requests for a viewing. Afterwards the enquiry is in the CRM with date and number of guests, the viewing is in the calendar – and the quote is created from the same case.
Hear what it sounds like: +49 951 16092950
Wedding party enquiry
Example with invented data
An AI phone assistant answers an event venue’s calls when nobody is free, for example during set-up, an event or a viewing. It answers questions about rooms, equipment, capacity and directions using the knowledge you have stored, records enquiries with date, occasion and number of guests and books viewings into free slots. With voiceOne, every call ends up in the CRM as a contact with a summary; quote, invoice and DATEV export run in the same system.
As of · applies to the voiceOne brand
An example day at an event venue with a hall and seminar rooms. The top row shows where you are, below it who calls and what voiceOne does with it. Tap a dot.
Is your hall still available on the second Saturday in September?CRMTask
How many people fit into the small seminar room?Knowledge
We are planning our wedding and would like to see the rooms.CalendarSMS
Do you have equipment for presentations?Knowledge
This is the caterer for tonight, we are at the wrong gate.Forwarding
We would like to hold our Christmas party with you in December.CRMTask
Times, requests and place are invented. Only your own call log shows how many calls your business misses today – which is why we do not quote averages here.
With voiceOne the work does not end with the call. Afterwards the enquiry is in the CRM with date, occasion, number of guests and a summary, and the viewing is in the calendar. From it you create the quote and, after the event, the invoice, also as an e-invoice; the accounts go to your tax advisor via DATEV export. The AI team can prepare quotes; nothing is sent until you approve it.
Yes. You forward your existing number to your voiceOne number, which you find in the application under Settings, Phone numbers. With Deutsche Telekom this works with *21*number#, with Vodafone and O2 with **21*number#; you switch forwarding off with #21# or ##21# respectively. With sipgate you set up forwarding under Settings, Routing. Alternatively you get a new number directly in voiceOne.
As of · Source: voiceOne user manual. The codes are set by your phone provider.
Rooms, capacities, equipment, directions – and who can be reached during ongoing events.
Google, Outlook, CalDAV or eTermin – or the calendar in voiceOne.
Enter the code or use a new number. Guide in the help centre (German)
Call yourself and play through a wedding enquiry.
Date, occasion, number of guests, contact details and special wishes. These become a case in the CRM with a summary; if you wish, it books a viewing straight into free slots in your calendar.
Yes, if you wish by SMS straight after the booking. If the email address is known, a confirmation is also sent by email.
Yes. You create quotes and invoices in voiceOne from the case and send them by email as PDF, invoices also as e-invoice and XRechnung. Dunning with reminder levels and DATEV export are included. The AI team can prepare quotes; nothing is sent before your approval.
Yes. You divert your existing number to the voiceOne number. Alternatively, you get a new number directly in voiceOne.
No. voiceOne is software you rent. On the phone, your AI assistant speaks, not one of our employees. You set it up yourself and keep the settings in your hands.
Call data is not used to train language or AI models. Audio files are deleted after 30 days, transcripts after 180 days. More under Data protection for the AI phone assistant.
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voiceOne. Your AI team.On the phone and in the office.