Blog · all articles by date

News from the phone.And from the office.

Blog on the AI phone assistant: calls, appointments, CRM and accounting

Articles on what an AI phone assistant takes over in practices, trades and offices – and what continues afterwards in the same system.

247 articlesNewest from Page 4 of 21

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What does the voiceOne blog write about?

The voiceOne blog covers what an AI phone assistant does for a business – answering calls, giving information, booking appointments, arranging callbacks – and what continues in the same system afterwards: contact in the CRM, quote, invoice and accounting with DATEV export. Articles are sorted by date, newest first. They were created with the support of AI; each article carries a note saying so.

  1. Practices6 min readDigitalising a medical practice: what is mandatory, what helps and where to start
  2. Customer service4 min readHow to Use Intelligent Queue Management for Sustainable Success
  3. AI telephony4 min readSmart Logistics for Delivery Services: The Ultimate Guide for 2026
  4. Customer service4 min readHow to Use Predictive Analytics in Customer Service for Sustainable Success
  5. AI telephony4 min readPersonalized Customer Engagement - Benefits and Best Practices
  6. AI telephony4 min readPractical Guide: Successfully Implementing Automated Customer Greeting
  7. AI telephony4 min readProactive Customer Communication: Trends and Future Perspectives
  8. AI telephony4 min readVoice-to-Text Technologies: The Ultimate Guide for 2026
  9. Office & accounting4 min readHow Digital Invoicing Revolutionizes Your Business
  10. AI telephony4 min readPractical Guide: Successfully Implementing AI-Based Price Optimization
  11. Office & accounting4 min read5 Reasons for Digital Invoicing in Your Company
  12. AI telephony4 min readEmotional Intelligence in AI Systems: The Ultimate Guide for 2026
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Where can I find more about my industry?

The industry and feature pages describe what voiceOne takes over in a specific business. For medical and therapy practices there is the mediOne edition, which additionally has prescriptions, repeat prescription requests and patient appointments.

Industries

Features

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