Blog on the AI phone assistant: calls, appointments, CRM and accounting

What does the voiceOne blog write about?

The voiceOne blog covers what an AI phone assistant does for a business – answering calls, giving information, booking appointments, arranging callbacks – and what continues in the same system afterwards: contact in the CRM, quote, invoice and accounting with DATEV export. Articles are sorted by date, newest first. They were created with the support of AI; each article carries a note saying so.

1. 10 July 2024Appointments14 min readAutomated appointment booking: a guide
2. 2 July 2024Customer service14 min readOptimising Customer Communication Through AI
3. 1 July 2024Practices14 min readIntegrating AI into existing systems
4. 30 June 2024Sales & marketing13 min readSuccess stories of craft businesses
5. 29 June 2024Customer service14 min readThe advantages of 24/7 accessibility
6. 15 November 2023Appointments15 min readAutomated appointment reminders with AI
7. 10 October 2023AI telephony3 min readThe future of customer communication

Where can I find more about my industry?

The industry and feature pages describe what voiceOne takes over in a specific business. For medical and therapy practices there is the mediOne edition, which additionally has prescriptions, repeat prescription requests and patient appointments.

Industries

• Trades
• Physiotherapy
• Medical practices
• Law firms
• Tax advisors

Features

• Phone reception
• Appointment booking
• AI CRM
• Accounting & DATEV
• Data protection on calls