Blog · all articles by date

News from the phone.And from the office.

Blog on the AI phone assistant: calls, appointments, CRM and accounting

Articles on what an AI phone assistant takes over in practices, trades and offices – and what continues afterwards in the same system.

247 articlesNewest from Page 3 of 21

01Articles

What does the voiceOne blog write about?

The voiceOne blog covers what an AI phone assistant does for a business – answering calls, giving information, booking appointments, arranging callbacks – and what continues in the same system afterwards: contact in the CRM, quote, invoice and accounting with DATEV export. Articles are sorted by date, newest first. They were created with the support of AI; each article carries a note saying so.

  1. AI telephony4 min readAI-Based Customer Evaluation: The Ultimate Guide for 2026
  2. Appointments4 min readHow to Use Intelligent Booking Systems for Sustainable Success
  3. Customer service4 min readHow to Use Predictive Analytics in Customer Service for Sustainable Success
  4. AI telephony4 min readPractical Guide: Successfully Implementing Automated Customer Greeting
  5. AI telephony4 min readAI-Based Sentiment Analysis - Benefits and Best Practices
  6. AI telephony4 min readAutomated Customer Greeting - Benefits and Best Practices
  7. AI telephony4 min read5 Reasons for AI Tools for Craft Businesses in Your Company
  8. AI telephony4 min readAI-Based Customer Journey Analysis: The Ultimate Guide for 2026
  9. AI telephony4 min readBoosting Efficiency with AI: The Ultimate Guide for 2026
  10. AI telephony4 min readAutomated Follow-Up Systems: Trends and Future Outlook
  11. AI telephony4 min readAutomated Follow-Up Systems - Benefits and Best Practices
  12. Customer service4 min readAI-Powered Complaint Handling: Trends and Future Prospects
02Topics

Where can I find more about my industry?

The industry and feature pages describe what voiceOne takes over in a specific business. For medical and therapy practices there is the mediOne edition, which additionally has prescriptions, repeat prescription requests and patient appointments.

Industries

Features

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