Blog on the AI phone assistant: calls, appointments, CRM and accounting

What does the voiceOne blog write about?

The voiceOne blog covers what an AI phone assistant does for a business – answering calls, giving information, booking appointments, arranging callbacks – and what continues in the same system afterwards: contact in the CRM, quote, invoice and accounting with DATEV export. Articles are sorted by date, newest first. They were created with the support of AI; each article carries a note saying so.

1. 7 October 2024AI telephony13 min readSaving time with AI call answering
2. 4 October 2024Customer service12 min readUsing AI to Improve Customer Loyalty
3. 2 October 2024Sales & marketing14 min readAutomation and AI in recruitment
4. 30 September 2024Sales & marketing14 min readAI-powered lead generation
5. 27 September 2024Sales & marketing14 min readThe role of AI in modern sales
6. 25 September 2024Customer service14 min readOptimising customer service with chatbots
7. 23 September 2024Practices14 min readThe advantages of AI-powered voice translation
8. 20 September 2024Data protection14 min readImplementation of AI in the financial industry
9. 18 September 2024Customer service14 min readAI and the automation of business processes
10. 16 September 2024Practices13 min readThe Benefits of Automation in Healthcare
11. 13 September 2024Customer service14 min readHow AI is revolutionising customer service
12. 11 September 2024Practices14 min readThe importance of natural language processing in AI

Where can I find more about my industry?

The industry and feature pages describe what voiceOne takes over in a specific business. For medical and therapy practices there is the mediOne edition, which additionally has prescriptions, repeat prescription requests and patient appointments.

Industries

• Trades
• Physiotherapy
• Medical practices
• Law firms
• Tax advisors

Features

• Phone reception
• Appointment booking
• AI CRM
• Accounting & DATEV
• Data protection on calls