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Latest insights, tips and news on AI phone assistants, customer service and efficiency gains.

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AI-powered lead generation
September 30, 2024 · Michael Horn
AI-powered lead generation
Imagine you run a small café and want to attract more customers. What do you do? You draw attention to yourself, hand out flyers, use social media or perhaps e...
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The role of AI in modern sales
September 27, 2024 · Michael Horn
The role of AI in modern sales
Sales is a central element of every company and plays a decisive role in its success. In the simplest terms: sales is the process of selling products or service...
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Optimising customer service with chatbots
September 25, 2024 · Michael Horn
Optimising customer service with chatbots
It is hard to imagine today's digital world without chatbots. But what exactly are chatbots, and what makes them so special? In simple terms, chatbots are progr...
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The advantages of AI-powered voice translation
September 23, 2024 · Michael Horn
The advantages of AI-powered voice translation
Imagine you are travelling to Japan and want to order sushi, but you cannot speak a word of Japanese. What do you do? This is where voice translation comes in a...
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Implementation of AI in the financial industry
September 20, 2024 · Michael Horn
Implementation of AI in the financial industry
The financial industry, often described as the backbone of the modern economy, is a fascinating and multifaceted field. Perhaps you have heard of the stock exch...
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AI and the automation of business processes
September 18, 2024 · Michael Horn
AI and the automation of business processes
Business processes are the heart of every company. Whether it is a small family business or a multinational corporation, the way in which daily tasks are struct...
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The Benefits of Automation in Healthcare
September 16, 2024 · Michael Horn
The Benefits of Automation in Healthcare
Healthcare plays a central role in our lives and in society as a whole. It touches us in countless ways every day – whether through regular visits to the doct...
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How AI is revolutionising customer service
September 13, 2024 · Michael Horn
How AI is revolutionising customer service
Customer service plays a central role in the success of any business – be it large or small, online or offline. But what exactly does "customer service" actua...
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The importance of natural language processing in AI
September 11, 2024 · Michael Horn
The importance of natural language processing in AI
Imagine you could communicate with your computer or smartphone just as you would with a friend. How cool would that be? This is exactly wherenatural language pr...
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AI-based marketing strategies for 2024
September 9, 2024 · Michael Horn
AI-based marketing strategies for 2024
Marketing strategies are far more than just a buzzword in the business world. They are at the heart of every successful marketing campaign and play a decisive p...
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Using AI to predict customer needs
September 6, 2024 · Michael Horn
Using AI to predict customer needs
In today's highly competitive market environment, it is barely possible to achieve genuine success without a deep understanding of your customers' needs. Custom...
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The Role of AI in Automating Customer Support
September 4, 2024 · Michael Horn
The Role of AI in Automating Customer Support
Imagine you have just bought a new piece of technology. You are thrilled, until something goes wrong and you need help. This is wherecustomer supportcomes into ...
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