Blog · all articles by date
News from the phone.And from the office.
Blog on the AI phone assistant: calls, appointments, CRM and accounting
Articles on what an AI phone assistant takes over in practices, trades and offices – and what continues afterwards in the same system.
What does the voiceOne blog write about?
The voiceOne blog covers what an AI phone assistant does for a business – answering calls, giving information, booking appointments, arranging callbacks – and what continues in the same system afterwards: contact in the CRM, quote, invoice and accounting with DATEV export. Articles are sorted by date, newest first. They were created with the support of AI; each article carries a note saying so.
- AI speech analysis for call centres: trends and future prospects
- How to Use Predictive Analytics in Customer Service for Sustainable Success
- How AI-assisted complaint handling revolutionises your company
- Automated Call Logging: The Ultimate Guide for 2025
- How digitalisation in the trades is revolutionising your business
- Practical guide: Successfully implementing automated cost estimates
- Automated phone greeting: what belongs in the first sentences
- Automated patient communication by phone: what practices should know
- Practical Guide: Successfully Implementing Digitalisation in the Skilled Trades
- Multi-language support with AI - advantages and best practices
- Customer Data Platform: a 360-degree customer view through AI
- AI-Driven Personalisation in Customer Communication
Where can I find more about my industry?
The industry and feature pages describe what voiceOne takes over in a specific business. For medical and therapy practices there is the mediOne edition, which additionally has prescriptions, repeat prescription requests and patient appointments.
Industries
Features
voiceOne. Your AI team.On the phone and in the office.