voiceOne

Your AI team.

On the phone and in the office.

AI phone assistant with CRM, calendar, quotes, invoices and accounting – in one system.

Sound familiar?

The phone always rings
when nobody can pick up.

Up on the roof
Incoming call
With a patient
Incoming call
In a meeting
Incoming call
voiceOne answers – and handles the call.
One call, start to finish

Answered – and done.

The assistant provides information, books the appointment and sends a summary. Nobody has to pick up.

Sample conversation, entirely fictional

Roofing company
Incoming call
answering …
Roofing company
Digital assistant
on call · 00:00
Appointment booked
Today · 3:00 pm
Summary for the master roofer
RequestWater dripping through the kitchen ceiling
Urgencyhigh
Appointmenttoday, 3:00 pm
AssistantGood afternoon, you're speaking with the roofing company's digital assistant. How can I help?
CallerWater is dripping through my ceiling. Can someone come today?
AssistantThat sounds urgent. There's a free slot today at 3 pm. Shall I book it for you?
CallerYes, please.
AssistantIt's booked. The master roofer will get a summary right away.
Summary for the master roofer
RequestWater dripping through the kitchen ceiling
Urgencyhigh
Appointmenttoday, 3:00 pm
Answered.
Booked.
Invoiced.

voiceOne does more than pick up. Your AI team books appointments, creates contacts and prepares quotes, invoices and bookkeeping. All you do is approve.

AI assistants

Set up from industry templates.

Choose a template, add your knowledge, assign a phone number. The assistant answers, provides information, books appointments and transfers the call when a person is needed.

Your own numbersInformationAppointment bookingCall transfer
app.voice-one.ai
AI assistants in voiceOne
app.voice-one.ai · Calendar
Calendar in voiceOne, week view
Calendar

The appointment is already in your calendar.

The assistant books free slots directly into your calendar. You see the appointment as soon as the call ends.

GoogleOutlookCalDAVeTermin
CRM & ERP

From call to quote. From quote to invoice.

Contacts, deals, quotes and invoices live in the same system as your phone assistant.

E-invoicing: XRechnung & ZUGFeRDDATEV exportReceipt scanner
app.voice-one.ai · Quotesapp.voice-one.ai · Invoices
Quotes in voiceOneInvoices in voiceOne
app.voice-one.ai
Workflows in voiceOne
Workflows

Decide once what happens after the call.

Choose a trigger, define an action – for example a welcome text message for every new contact.

Mobile app

Everything in view on the go.

Calls, contacts and calendar on iPhone and Android – even when you're up on a roof.

iPhoneAndroid
Menu of the voiceOne app
Calls in the voiceOne app
AI assistants in the voiceOne app
app.voice-one.ai · My AI teamapp.voice-one.ai · Org chart
Overview of the AI team in voiceOneOrg chart of the AI team in voiceOne
AI team

A team that works alongside you in the office.

Assistant roles for office, sales, marketing, IT and compliance – with an org chart and clear responsibilities. For each role, you decide what it may access.

OfficeSalesMarketingITCompliance
Tasks

Just say what needs doing.

You hand out tasks in conversation, as you would to a colleague in the office – one-off or recurring. The history shows what was looked up and what was done.

In conversationRecurring tasksOwn file storage
app.voice-one.ai · My AI team
Conversation with an AI team member in voiceOne
app.voice-one.ai · Approvals
Approving an action of the AI team in voiceOne
Approvals

You approve. Your AI team carries it out.

Before anything goes out or costs money, it is put in front of you – with exactly the details that will be carried out. You decide per role what needs your approval.

Email & SMSInvoicesAd budgetPublishing
All in one system

From the first ring
to the books.

Callanswered
Contactcreated in the CRM
Appointmentin the calendar
Quotefrom the deal
Invoicealso as e-invoice
Accountingwith DATEV export

Phone assistant, CRM, calendar, quotes, invoices and accounting work with the same data. Nothing has to be copied from one program to the next.

What's included

More than a phone assistant.

Phone assistantAnswering, information, appointment booking, call transfer
Outbound campaignsOutgoing calls, pre-qualification, appointments
AI email agentReads, sorts and answers standard enquiries
CalendarGoogle, Outlook, CalDAV, eTermin
Mobile appCRM, calls and calendar on iPhone and Android
White labelvoiceOne under your own brand, for partners
CRMContacts and deals
ERPQuotes, invoices, projects
E-invoicingXRechnung and ZUGFeRD
AccountingDATEV export and receipt scanner
ReviewsReview management with draft replies
AI teamOffice, sales, marketing, IT, compliance
Data protection

Data protection, in concrete terms.

No training on your callsCall data is not used to train language or AI models – not by the model providers we use either.
Fixed deletion periodsAudio recordings are deleted after 30 days, transcripts after 180 days.
Data processing agreementAvailable in the app at any time under Profile.
Privacy filterIf you choose, IBAN, credit card, date of birth or health insurance number reach the language model only as placeholders – with selected language models.
For practices · mediOne brand

mediOne: the phone assistant for your practice.

The practice edition on the same platform – for physiotherapy and medical practices. The assistant takes calls while your team is with patients.

Patient appointments
Prescriptions
Referrals
Paused