AI telephone assistant – the smart solution from VoiceDate
At VoiceDate, we understand that time is precious – both for you and for your customers. That’s why we offer intelligent solutions that allow you to answer calls automatically. Our AI phone assistant allows you to automate the hassle of managing appointments, reservations and orders, so you can focus on what really matters – your business.
In addition, we offer you the opportunity to provide your customers with fast and efficient support by integrating automated customer support solutions. Whether it’s frequently asked questions, technical support or ordering issues, VoiceDate is here to help you and your customers at any time.
Get started today and experience the benefits of automated business processing with VoiceDate. Save time, increase efficiency and offer your customers a first-class experience – that is our promise.
Audio examples
Functions
Discover the many features VoiceDate offers to optimize your business workflow and provide your customers with a first-class experience.
Starke Marken setzen auf künstliche Integelligenz Telefonassistenten
Klarna:
- Der KI-Assistent führte bislang 2,3 Millionen Unterhaltungen, zwei Drittel aller Chats von Klarnas Kundendienst
- Er erledigt das gleiche Arbeitsvolumen wie 700 Vollzeitmitarbeiter:innen
- Kundenzufriedenheit liegt gleichauf mit derer menschlicher Mitarbeiter:innen
- Präzisere Bearbeitung von Anfragen, was zu einem Rückgang der wiederholten Anfragen um 25 % führt
- Kund:innen erledigen ihre Anliegen jetzt in weniger als 2 Minuten im Vergleich zu vorherigen 11 Minuten
- Es ist in 23 Märkten rund um die Uhr verfügbar und kommuniziert in mehr als 35 Sprachen
- Schätzungsweise 40 Mio. $ Gewinnsteigerung für Klarna im Jahr 2024
Allianz:
Die Allianz nutzt KI-gestützte Chatbots und virtuelle Assistenten in ihrer Kundenservice-App, um Anrufe zu verwalten und Kundenanfragen effizient zu beantworten.
Vodafone Deutschland:
Vodafone nutzt KI-gestützte Assistenten in ihrer Kundenservice-App “MeinVodafone”, um Anrufe zu tätigen, Nachrichten zu senden und Kundenanfragen zu beantworten.
Verizon:
Nutzt KI-gestützte Assistenten und Chatbots in ihrer Kundenservice-App, um Anrufe und Nachrichten effizient zu bearbeiten.
Mister Spex:
Mister Spex nutzt einen KI Telefonassistenten um Kundenanfragen zu beantworten.
Otto-Gruppe:
Die Otto-Gruppe nutzt einen KI Telefonassistenten um Kundenanfragen zu beantworten.
Deutsche Bank:
Die Deutsche Bank verwendet KI-basierte Assistenten und Chatbots, um Kunden über ihre mobilen Anwendungen bei Finanzanfragen und Transaktionen zu unterstützen.
Interfaces
Benefit from the many options for linking to your system.
Our artificial intelligence can be linked to over 100 other systems. If your desired system is not listed here, simply contact us. We can make almost any wish possible.
Your next steps
Discover how VoiceDate can make your company more efficient.
Our mission
VoiceDate focuses on the customer experience.
Gegründet aus der Leidenschaft, echte Gespräche auf eine einzigartige Weise zu ermöglichen.
Our motivation is to bring people together through their voices and to touch their hearts.
Voices of our users
Discover what our users say about their experience with VoiceDate.
AI Blog
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FAQ’s
Q: What is an AI phone assistant?
A: An AI phone assistant is an advanced technology that enables businesses to automate appointment bookings, reservations, orders and customer support over the phone using artificial intelligence.
Q: How does an AI phone assistant work?
A: An AI phone assistant uses voice recognition technology to answer calls from customers and understand their requests. Using predefined algorithms and databases, the assistant can then react accordingly, arrange appointments, take orders or answer customer questions.
Q: What advantages does an AI telephone assistant offer?
A: An AI phone assistant can help companies increase their customer service efficiency by handling calls faster, reducing errors and being available around the clock. It can also help to improve customer satisfaction and reduce the workload for employees.
Q: Is it safe to use an AI phone assistant?
A: Yes, using an AI phone assistant is safe because the technology is designed to comply with privacy policies and keep personal data confidential. All information exchanged via the assistant is encrypted and protected.